Vrnt has completed its previously announced acquisition of kana software, inc. Kana provides onpremises and cloud solutions for large enterprises and midmarket organizations by unifying and maintaining context for. Mark gainey founded kana in 1996 to market a software package designed to help. I assist m ptd ltd info email web phone jakarta wisma metropolitan jl. Chuck bay kana software inc kana the wall street transcript. Kana digital marketing agency in jakarta, indonesia. Maximize handle time and agent efficiency though crm integration.
The solution offers realtime access to customer engagement features, such as selfservice portals, call center management, social crm. If you are on a core software team, you might get more out of it, but. Kana software inc 7400 w 129th st overland park ks 662. Bayu wicaksono senior product owner mekari linkedin. In this video, see why kana is the recognized leader in knowledge management. I wanted to distribute a hsqldb database, but the 20mb data set turns into when loaded and indexed but with indexes, the 300,000 rows20mb data set turned into a 400mb datafile. Kana provides onpremises and cloud solutions for large enterprises and midmarket organizations by unifying and maintaining context for customer journeys across agent, web, social. Although it is believed that information provided is accurate, no guarantee is made. Product overview kana express is cloudbased customer service software for midsize businesses that gives customers an online forum to connect and exchange ideas, and agents the tools to collaborate and respond.
Ranked by forrester as a leader in api management, and the top vendor for api security, akana offers a comprehensive set of tools to drive growth in your business. When factoring in bonuses and additional compensation, a software engineer at kana can expect to make an average total pay of. The wall street transcript is a completely unique resource for investors and business researchers. Following its april acquisition of cloudbased web customer service software company trinicom, kana software released multichannel web customer service solution kana express for what it calls a traditionally underserved segmentmidmarket companies. Order online tickets tickets see availability directions. Verint to acquire kana software digital commerce 360. Kana software customers coverage we track kana software customer insights globally and across verticals. Oct 31, 2018 software engineer, belfast, northern ireland. Kana understands the value of great customer service experiences. Top custom software development companies in indonesia. Kana software inc 7400 w 129th st overland park, ks. Kana is based in silicon valley, california and has offices worldwide. It provides midsize businesses with an integrated omnichannel platform for call.
Kana enterprise knowledge management maximizes agent effectiveness by providing access to knowledge through intelligent search and browse, contextual filters, and troubleshooting processes. Software companies in indonesia including jakarta, medan, surabaya, makassar, bandung, and more. Kana software is a software company delivering cloudbased customer service solutions to large and mediumsize organizations. Why the best and the brightest come to verint for careers in high tech. Also, i have watched as experienced women are passed over for promotions or hired from outside the company for upper management positions involved with operations or regional unless it is for sales and revenue only. Aman technology software development and business software.
Customer experience experts in automation, ai and cloud. Kana customer experience management software connects customers and service agents to information and to one another making every customer service channel a conduit. Provide software development, erp, crm, web application, desktop, mobile, android, ios. Many of the worlds best known customercentric fortune 500 companies and leading government entities rely on kana. Many of the worlds best known customercentric fortune 500 companies and leading government entities rely on. Kana enterprise knowledge management a kana software video. They do not consider employment for open management positions from within their own ranks. Software development company in jakarta, indonesia. Vrnt and provides onpremises and cloudbased customer engagement optimization ceo solutions to many of the fortune 500, midmarket businesses and government agencies. Kana makes every customer experience a good experience. Kana was born from from two leaders who are experts in technology and creativity. Verint express formerly called kana express is a cloudbased, omnichannel customer support platform for midsize businesses. With kana, service agents gain total control over the customer service process, so they can take care. At kana software, we recruit from time to time from talents that have shown interest in working with us stored in our resume reserve vault.
If youre already logged in, ask a jira admin to change your permissions. See who you know at kana software, leverage your professional network, and get hired. Heres a quick snapshot of the coverage we have for list of companies who use kana software and where they belong. Kana express is a unified, yet modular, customer service system. Our chief in technology and managing director is amien krisna. The akana enterprise api platform provides an endtoend api management solution for designing, implementing, securing, managing, monitoring, and publishing apis. This application no longer exists kana express is no longer available for purchase. In 2008 they agreed to choose kana as the company name. Apply to environmental technician, java developer, account manager and more. Considering a career at kana software inc learn what its like to work for kana software inc. We provide onpremises and cloud solutions for large enterprises and midmarket organizations, and by unifying and maintaining context for customer journeys across agent, web, social and mobile experiences, kana solutions have reduced handling time.
I use es in paths because i am run mks on windows 2000, and it makes things simpler. If we do not have a vacancy that interests you but would like an opportunity to join us, please submit your resume for future job considerations. Verint to acquire kana software, transforming the way. This estimate is based upon 6 kana software engineer salary reports provided by employees or estimated based upon statistical methods.
See who you know at kana software, leverage your professional network. Nov 12, 20 senior software engineer, menlo park, ca. Vrnt and provides onpremises and cloud computing hosted customer relationship management software products to many of the fortune 500, midmarket businesses and government agencies. Ciboodle was founded in 1986 and acquired by kana software, inc. Experience with software and system development to collect and assimilate outcome data. This phone number available for 3 min is not the recipients number but a number from a service which will put you through to that person. They have been working together independently since 2003.
Company got too big, went too wide, and top management made tactical moves in engineering which proved to. Kana enterprise enables large businesses to unify agent. Responsible for software development and deployment of kana enterprise formerly ciboodle crm for offshore project. Kana was acquired and rolled into verint software in 2014. Verint is a global leader in actionable intelligence.
Steelseries is a leading manufacturer of gaming peripherals and accessories, including headsets, keyboards, mice, and mousepads. Hasan di linkedin, komunitas profesional terbesar di dunia. We deliver endtoend software development, quality assurance and support solutions to clients ranging from fortune 500 companies to startups in all stages of funding kanda is a premier full service development and quality assurance partner, specializing in the development of timesensitive and innovative saas, mobile and onpremises solutions. Api management tools akana enterprise api platform. Vrnt and provides onpremises and cloud computing hosted customer. Business application solution company in jakarta indonesia. The acquisition would form a unique and revolutionary combination that would extend verints. Iso 9001 certified quality management, iso 14001 certified environmental management, iso 27001 certified information technology security techniques. Initially, kanas software focused on email management and offered companies a way to automate large amounts of customer email as well as to launch targeted outbound email communications to their customers. Kana software the kana customer experience management platform helps you deliver better, more efficient and personalized customer experiencesin the contact center, in social media and on your website. Vrnt today announced the signing of a definitive agreement to acquire kana software, inc. If you are a software development company located in indonesia, you can create your. Easily access knowledge from a variety of sources, and suggest.
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